Privacy Policy

Privacy Policy

Introduction

Welcome to https://pcp-refunds.dreamdwellings.net (hereafter referred to as “Pcp Refunds”, “we”, or “the Company”). We are dedicated to maintaining a transparent and secure online environment for our users, ensuring their privacy is protected at all times. This Privacy Policy outlines how we handle personal data in adherence to international standards and various privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) of the European Union (EU)
  • Lei Geral de Proteção de Dados (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA)/California Privacy Rights Act (CPRA)
  • Colorado Privacy Act (CPA)
  • Utah Consumer Privacy Act (UCPA)
  • Connecticut Total Data Protection Act (CTDPA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • Protection of Personal Information Act (POPIA) of South Africa

Scope

This policy covers all aspects of our online presence, including but not limited to:

  • Our official website at https://pcp-refunds.dreamdwellings.net
  • Any applications, services, or products associated with our brand
  • Third-party platforms linked from our site (while they have their own privacy policies)

Processing Activities

This policy outlines the practices when users:

  • Utilize our applications and engage with our services as authorized users
  • Access and interact with our websites
  • Communicate with us via newsletters, emails, calls, or texts/SMS messages

Personal Data Collection

Pcp Refunds collects various categories of personal data, which may include:

  • Account Information: Details related to user accounts, including usernames, email addresses, and password hashes.
  • Payment Information: Data required for processing payments, such as cardholder names, credit/debit card numbers, expiration dates, and CVV codes.
  • Financial Information: Records of transactions, bank account details, and financial records relevant to refunds or disputes.
  • Purchase Information: Details about products or services purchased, including order history, quantities, and pricing.
  • Mobile Device Identifiers: Unique identifiers from mobile devices used to access our services (e.g., IP addresses, device IDs).
  • Location Data: Geolocation information provided by users’ devices when interacting with our apps.
  • Feedback: User-generated comments, reviews, and responses to surveys or feedback forms.
  • Social Media Information: Data obtained from social media platforms when users connect their accounts to our services.
  • Product Information: Details about products or services that users express interest in or purchase.

We collect this data through direct user input, interactions with our digital platforms, and automated technologies, such as analytics tools. Additionally, we may receive personal data from third parties who assist us in providing services, always subject to their respective privacy agreements.

Cookies

Cookies are small text files placed on your device by websites to enhance user experience and provide essential functionality. We use cookies for several purposes:

  • Strictly Necessary: These ensure basic functions of our website and apps, such as login sessions.
  • Preference: Customizing user preferences and settings.
  • Analytics: Tracking aggregated data to improve services and understand user behavior.

Users can manage their cookie choices through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

Pcp Refunds retains personal data for as long as necessary for the purposes it was collected for, or as required by law. Once the data is no longer needed for these purposes, we delete or anonymize it to prevent re-identification.

Security Measures

We implement robust security measures to safeguard personal data from unauthorized access, disclosure, alteration, or destruction. These include:

  • Encryption: Secure data transmission and storage using industry-standard encryption protocols.
  • Secure Third-Party Processing: Engaging trusted third-party service providers who adhere to strict privacy and security standards.

User Rights (Dependent on Location)

The rights available to users vary based on their geographical location:

  • Access, Rectification, Erasure, Restriction, and Portability: Users may request access to, correct, or erase their personal data, as well as restrict its processing or transfer it for portability.
  • Objection: Users have the right to object to the processing of their data for specific purposes, such as direct marketing.
  • Non-Discrimination: Users cannot be discriminated against for exercising their privacy rights.
  • Appes/Complaints: Users can file appeals or complaints with our privacy team regarding data handling practices.

Changes to Policy

We reserve the right to update this Privacy Policy at any time, and any significant changes will be posted on our website with effective dates. We encourage users to review these updates regularly.

Contact Information

For any inquiries, unsubscribe requests, or questions regarding data privacy, please contact us: